Jim for Model Number 106.9630611 My refrigerator is not freezing. It gets to about 34 degrees and it runs all the time. The refrigerator is cool. Could the problem be the temperature control thermostat?
Answer Hello Jim. Make sure the condenser fan is running. Also the condenser coils are clean on the unit. If so, check for a full frost patteren on the coils of the freezer. If it is not there, you have an HVAC issue and will need an HVAC tech. Read More... Answered by AppliancePartsPros.com | Friday, October 4, 2013