Carol Puckett for Model Number GI6FDRXXY07 The ref is freezing our food and we don't know how to turn the temp inside the ref up.
Answer Carol, A couple of possibilities are the thermistor is reading incorrect temps and keeping the air damper open to the refrigerator section longer than it should. In this refrigerator, all your cold air comes from the freezer section thru a damper door into the refrigerator. The damper door could also have failed in the open position. Im sending you a tech sheet to run a few tests. Follow instructions into the service mode and check the rc and fc thermistor and the air baffle opening and closing. Read More... Answered by AppliancePartsPros.com | Monday, December 24, 2018