Derek C for Model Number KBFS20EVMS13 Our fridge portion is getting below freezing erratically. It will work fine for a month and then one day the milk will be frozen and the fridge temperature will be way below its setpoint. This has been going on for about a year. I checked the damper and it seems to open and close okay. Is the thermistor the part that controls the operation of the damper? Is that likely the culprit? What is that part number and where is it located? The temperature readout on the control panel where you set the temperature of the fridge seems to work just fine (it will read 32 or whatever when we are having the problem, while the set point is at 38). Is that readout based on a different temperature sensor than the one that controls the damper?
Answer Derek, This issue would most likely be caused by the thermistor and would be located in the control housing of the refrigerator section. The part number for the thermistor will be 12002355. Read More... Answered by AppliancePartsPros.com | Thursday, October 5, 2023