Customer Questions and Answers for Electronic Control Board by Whirlpool

Hi Wayne. If the unit drained at the cancel command and #2 min. popped up, this tells me that the door switches are OK. And more then likely there is an issue w/ a control board or a code stopping normal operations. Use the supplied tech. sheet in the kick plate to enter the field service test mode. This will explain how it works and what the codes mean. You will need to use a volt/ohm meter part # WB27T10549 to help. Let me know what the codes are. Do you use the dishwasher magic cleaner every/mo. to keep it clean ? Part # TJ104. Do you fill the unit with least 120° sink water ? All of this will directly affect what you may find. Thank You.

Wayne, you most likely have a problem with the control panel/keypad assembly WP8534839. Here's some help " PROBLEM: ONE OR MORE KEYS WON’T RESPOND > Open key or LED circuit(s) on the keypad. > Open circuits or connections on the control that read the keys or drive LEDs." and here's how to reset the control board HIGH TEMP SCRUB (POWER SCOUR) (HIGH TEMP SCOUR) AIR DRY (NO HEAT DRY) (ENERGY SAVER DRY) HIGH TEMP SCRUB (POWER SCOUR) (HIGH TEMP SCOUR) AIR DRY (NO HEAT DRY) (ENERGY SAVER DRY) If the above key sequence is entered with the dishwasher in Standby, the Diagnostics Cycle is started. The Diagnostics Cycle can be rapid-advanced, interval by interval, by pressing the Pots&Pans/Heavy or Anti-Bacteria/Cookware cycle key. Thanks and Good Luck