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Customer Questions and Answers for Control Board by Whirlpool

4.89 (64)
By: Whirlpool
Part Number: OEM18040020
Manufacturer Part Number: WP8564547

Questions & Answers

For Whirlpool Control Board (Part Number: OEM18040020)

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Teddy for Model Number GU3200XTPQ3

I'm back with the same problem: after replacing the control board, my dishwasher (GU3200XTPQ3) still doesn't work: all buttons (except "rinse") do now light up/work. When I press "Start" nothing happens... If I press "cancel", the display shows upper half on the second digit on and the pump start draining, even though there is no water inside.... If I will power off/on the dishwasher (and usually I have to wait about 30 min in between) it will work; I can load it and everything will work fine up until the wash finishes and I will open the door to unload it. Then, it will not work any more… I will do the trick with the power and, randomly, will work again… Any thoughts? Thank you kindly. PS: I've checked the control panel with an ohmmeter and all buttons work fine - including the display... Now, if I power the dishwasher off for some time and then I will power on again, it will work a full cycle; if I open the door and washed dishes out and load it again for a new cycle, it may or not work (randomly). I've checked the wires going on the door to beneath it and they seems not to be the problem ... This situation kills me... Is there any capacitor beneath the dishwasher ? Or anything else which can be trigger to work or not on moves/touch/jiggle ? I've checked all the connections - ass much as I could w/o taking the dishwasher fully out ) but nothing seems to make a difference... Is there any sensor which can do this ? Please help... Thank you.

Answer

Hello Teddy. Sometimes the panels can test good, but the connections are actually bad. If the board is new, and the problem is still there, then the control panel WP3385742 will need to be replaced on the unit. Hope this helps.

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Answered by AppliancePartsPros.com   |   Saturday, March 3, 2012

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