Franklin for Model Number KCMS2255BSS When pressing the button to open the door on this three-year old KCMS2255BSS Kitchenaid microwave the catch does not move away sufficiently to let the latch release the door. The result is that it could take multiple presses of the button to actually release the door. This should be a reliable one-time only action. Adding lubricant has minor benefit but still does not release the door on the first press. What is the fix for this door problem?
Answer Franklin, It sounds like the lever mechanism may be at fault with not pushing the latch up far enough. Unfortunately the manufacturer does not supply any parts for this unit other than trim kits and turntable. Read More... Answered by AppliancePartsPros.com | Friday, December 9, 2016