Lois Jenn-Air range. I had the problem with the connectors being at 90 degrees not straight - it does make a difference. I could not install it. It was touching metal in the back of the stove and shorting out.
Answer Hello Lois, Anytime electrical connections contact metal, the serving individual should never apply power to the circuit. In this case, I would recommend to re-post with the model number from your units' I.D. tag and we will search for a suitable replacement for your element. If you ordered a part from us that you cannot install, please contact us at 1-877-477-7278 so we can issue a refund authorization and get your unit operating properly as quickly as possible. Read More... Answered by AppliancePartsPros.com | Thursday, July 31, 2014