Honey I. for Model Number 96573110 My dryer works, but top front face gets really really hot and no clue on whats going on. Is the heating element stayng on and if so what needs to be replace?
Answer Hi Honey. This condition is there in 3- scenarios. Make sure the vent is entirely clear and not restricted. Make sure the outside vent cap / hood is opening and closing properly 4-5x /yr. so lint and moisture does not back up and create a restriction causing these issues. There is a cycling thermostat that will stick on longer and not regulate the voltage to the heater being energized. Thermostat part # 33887134. Then check the heater part # WP4391960 for approx. 11 ohms. Make sure one terminal to heater chassis is not shorted allowing the heater to stay energized always. Thank You. Read More... Answered by AppliancePartsPros.com | Saturday, May 5, 2012