Dave for Model Number MDB7100AWQ My unit has been serving well since 10/16/2000 - however now - water collects in the bottom of the machine - but seems not to be circulating via the rotating arm below the dish racks - I opened up that area - removed some odd plastic scraps of seeming yogurt container? and odd food scraps - the soap does not clear out of dispenser - dishes remain dirty - what's to be done?
Answer Hi Dave. You basically need to remove the racks and all the wash arms. Use a pick tool under the sink and flush out the debris stuck in all the wash arm jet holes. Then start at the top of the motor pump assy. and use a shop vac. and paper towels to remove the filter flow plate with the 2 thin washers. Remove the round tall pump filter. Clean it also and all parts. Then below it is a cross shape rinse arm assy. that is 4" tall x 7" wide. Going vertical on all 4-sides are slots which will get clogged also and needs to be cleaned. Keep going as low as possible and you eventually will get to the chopper blade. There is a impeller that is approx. 2" diameter and is 2" tall. IT is black and round with a 5/16" bolt holding it down in the center. Inspect this internally to make sure all blades are still intact. If compromised, then you need to replace it. This cleaning along with monthly use of Dishwasher magic part # TJ104 or Glisten part # W10135699, should keep performance levels up to par. Thank You. Read More... Answered by AppliancePartsPros.com | Thursday, December 8, 2011