Customer Questions and Answers for Washer Flowmeter by Whirlpool

Jim, This is normal operation for an HE low-water washer. The load will not be completely underwater. The washer senses load sizes and adds correct amount of water for optimal cleaning. See “What’s New under the Lid.” IMPORTANT: Do not add more water to washer. The added water lifts the load off the impeller, resulting in less cleaning.The max usage during a cycle is going to be approximately 17 gallons. IMPORTANT: You will not see a washer basket full of water as with your past agitator-style washer. It is normal for some of the load to be above the water line.