Jacki for Model Number WMH31017AS Help! Recently, when I open my microwave the light flashes (like a strobe light) and makes a clicking sound. It's like the door latch isn't sure if the door is open or shut. This morning, I had the brilliant idea to test my theory. Since the top latch (on inside panel of microwave) looked tighter (i.e. plastic "grips" closer together), I assumed that was the culprit. So I took a popsicle stick and gently pressed it against the groove of the plastic "grips" to see if I could recreate the problem. Well, the "grips" released (I swear I didn't push hard!), the plastic thing disappeared, and now nothing works! Aaaaaah! Is this something I can easily fix myself (I'm handy, but I'm no mechanical genius)? Is this the correct part? Again, it's the top latch on the microwave. If the latching system has a male part and a female part, this would be the female part (the male part is on the door). Your help will be greatly appreciated! THANK YOU! Sincerely, Jacki
Answer Jacki, You could possibly need the cam plate W10562613 and top support WP8206419. It is possible to repair this by removing the grill then the control housing. If not the unit would have to come down and outer cover removed. Read More... Answered by AppliancePartsPros.com | Wednesday, November 14, 2018