Customer Questions and Answers for Washer Lid Latch Assembly by Whirlpool

Hello Lisa, To clear Fault Codes, enter Service Diagnostic mode. Then press and hold the 3rd button used to enter Service Diagnostic mode for 5 seconds. Once the stored fault codes are successfully erased, the seven segment display will show “888” and a beep will sound. To enter the diagnostic mode: 1. Be sure the washer is in standby mode (plugged in with all indicators off). 2. Select any three (3) buttons (except POWER) and follow the steps below, using the same buttons (remember the buttons and the order that the buttons were pressed): Within 8 seconds, • Press and Release the 1st selected button, • Press and Release the 2nd selected button, • Press and Release the 3rd selected button; • Repeat this 3 button sequence 2 more times. 3. If this test mode has been entered successfully, all indicators on the console will be illuminated for 5 seconds with “888” showing in the three-digit display and a tone will sound. If there are no saved fault codes, the seven segment display will come back on and display “888”. Upon entry to Service Diagnostic mode, all cycles, and options reset to factory default. NOTE: The Service Diagnostic mode will time out after 10 minutes of user inactivity, or shut down if AC power is removed from the washer.