Karen for Model Number MVWB835DW1 The first problem I had was the lid not opening after a load was complete. Whenever this occurred, I would unplug the washer to reset and the problem seemed to be solved. Then weeks later, some loads would remain somewhat wet when load was complete. Never got an error code for either problem. Watched YouTube Videos, hoping to reset or get an error code. Followed instructions to try and reset. Now washer won't start at all; lights are flashings and error code F5E3 shows up. If I order this part, will it solve all the problems? If not, can the part be returned, once opened? Also, how much is a mother-board for this washer, if the lid-lock assembly doesn't correct the problem. Thank you
Answer Karen, if the lid is lifting up, the lid latch would need to be tested for continuity from the white wire to the red wire while the lid is lifted. If there is continuity, the lid latch assembly W10810403 would need to be replaced. If there is not, the main control W11400681 would need to be replaced. Our return policy can be viewed using the following link. https://www.appliancepartspros.com/customerservice/returns.aspx Read More... Answered by AppliancePartsPros.com | Friday, December 8, 2023