Answer Georgia, The F11 error code is a motor control failure: The Motor Control Unit has internal failure. If failure occurs during high-speed spin the door unlocks after 3 minutes. This error code is only shown in Diagnostic test. Possible Causes/Procedure - Verify the shipping system including shipping bolts and spacers are removed, and power cord out of the unit. - Check if washer is on a dedicated circuit. Other devices on same circuit can create line noise and cause this issue. - Un plug washer or disconnect power - Check the neutral feed to the MCU and CCU from the AC line filter. - Check allwire harness connections between the Motor & MCU, and MCU to CCU, are not broken orwires detached and connector internal pins are visible. - Make sure that all the connectors are fully seated. - Plug inwasher or reconnect power cord. - Verify the unit operation by running the Diagnostic Test cycle. See page 5. - After the diagnostic test has finished, unplugwasher or disconnect power cord andwait for 15 seconds. Read More... Answered by AppliancePartsPros.com | Tuesday, September 10, 2013