E Hampton for Model Number Can't find My Jen Air cooktop has a grill units and two burner units. It's an older model and I can't find any model number or other information on it. Currently the two units each have one burner that works. Both units have two flat and one round prong. However, the stovetop shows 4 flat and one round prong openings. Do I have the wrong burners? Should I purchase burners with 4 flat and one round to get all elements to work?
Answer Hello E. Yes, if you have 4 flat and one round, that is the type of burner cartridge you will need to use. Hope this helps. Read More... Answered by AppliancePartsPros.com | Saturday, September 17, 2011