Customer Questions and Answers for Refrigerator Led Light Module Kit by Whirlpool

Hello Reggie, and thank you for your question. It is possible that an individual light could cause the top and freezer lights to be dim. If you have a thin piece of wire about 2-4 inches long, there is an easy test to see if this is the case. With 1/8" of each end of the wire bare, the wire can be used as a jumper wire to replace an LED module for testing purposes. The freezer LED would be the first place to start as it is the most common to cause this. With the freezer door open and the door switch taped down, remove the freezer LED and place the jumper wire into the cabin connector to jump from terminal to terminal. Once the wire is securely in place, open the fresh food doors. If the top LEDs start working properly, the freezer LED likely has an internal short causing the issue. If it does not allow the top LEDs to operate properly, close the fresh food doors, remove the jumper wire, and install the freezer LED. Remove the tape holding the door switch and close the freezer door. The fresh food door switches can be taped down and the same testing process can be used for each fresh food LED, one at a time. If jumping out an LED corrects the issue, replacing that LED will likely correct the failure. The LEDs come in an LED kit W11683243 and not individually. If not, the failure would likely be with the main control board W11224256.