Tony for Model Number WRF767SDHZ I purchased a Whirlpool refrigerator model number WRF767SDHZ back in 2021 from Lowes. My issue is that some of the internal LED illumination lights are not working. There are LED lights in the refrigerated section on the side walls and the top/ceiling wall. There are also lights in the freezer compartment. The lights on the ceiling in the refrigerated section are not working, but the side wall lights ARE working. Also, none of the lights in the freezer compartment are working. Any insight as to how to go about repairing this?
Answer Hello Tony, thank you for contacting Appliance Parts Pros. The LEDs in this unit are wired in series, meaning if 1 is out the others in that series will be out or very dim. The top LEDs in the fridge and the LED in the freezer are in 1 series and the side LEDs in the fridge are in another. This is a known issue from the manufacturer and [W11683243] is actually all 12 of the LEDs in the unit as the manufacturer changed from single-point LEDs to multi-point LEDs and recommends replacing all of the LEDs to prevent this from being an ongoing issue. Read More... Answered by AppliancePartsPros.com | Wednesday, October 9, 2024