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Customer Questions and Answers for Module by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM21650670
Manufacturer Part Number: W11683243

The LED Light Module Kit is an OEM part compatible with Whirlpool refrigerators and freezers. The kit contains 12 LED lights to replace all LEDs within the refrigerator. Within the interior cavity, this module evenly illuminates the compartment to visually check contents. LED technology provides a cool, energy-efficient light source. 

Causes of a bad light module can include failure of individual LED bulbs over time, wires detaching from the circuit board, or damage from moisture intrusion. 

Symptoms of a bad LED light module include:

  • Dim, flickering, or completely non-functional lighting
  • Hot spots or sections of the module not illuminating  
  • Audible buzzing or humming from internal electronics

This replacement is also compatible with Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper, and Kenmore models.

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Questions & Answers

For Whirlpool Module (Part Number: OEM21650670)

Tony for Model Number WRF767SDHZ

I purchased a Whirlpool refrigerator model number WRF767SDHZ back in 2021 from Lowes. My issue is that some of the internal LED illumination lights are not working. There are LED lights in the refrigerated section on the side walls and the top/ceiling wall. There are also lights in the freezer compartment. The lights on the ceiling in the refrigerated section are not working, but the side wall lights ARE working. Also, none of the lights in the freezer compartment are working. Any insight as to how to go about repairing this?

1 Answer

Hello Tony, thank you for contacting Appliance Parts Pros. The LEDs in this unit are wired in series, meaning if 1 is out the others in that series will be out or very dim. The top LEDs in the fridge and the LED in the freezer are in 1 series and the side LEDs in the fridge are in another. This is a known issue from the manufacturer and [W11683243] is actually all 12 of the LEDs in the unit as the manufacturer changed from single-point LEDs to multi-point LEDs and recommends replacing all of the LEDs to prevent this from being an ongoing issue.

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1 Answer

Fred, this would indicate that there is likely a shorted LED in one of the lights. Commonly, the freezer LED module W11683243 is where the failure would be. This can be verified by taping the freezer door switch down and plugging a jumper wire in place of the LED module. If the refrigerator lights work properly after that, the freezer LED would need to be replaced.

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Gary for Model Number krff507ess01

I have one LED light out and the remaining lights flickering in the top cooling section of the refrigerator. What should I order to replace? Second question, there is occasional loud noise coming from the top of the refrigerator where the ice maker is located, but it is not the regular noise we have experienced in the six years we have had the unit. The unit will have some popping noise along with some churning sounds; what part would you think needs replaced? Thanks

1 Answer

Gary, The popping noise when the units icemaker is cycling may be an issue with either the water valve or the filter head being faulty. As for the LED lights it would most likely be an LED control board W10830288 that is faulty.

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1 Answer

Henry, The lights in the freezer would be in the ceiling of the freezer compartment and would be part number W11683243. There should be between 1 and 3 and would recommend looking at the ceiling to see how many there are.

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1 Answer

Tim, There is an LED/inverter board for this unit that would be causing the issue that you are having. The part number would be W11368839.

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1 Answer

Bill, the freezer LED W11683243 will need to be tested. This can be done by opening the door, taping the door switch in the shut position, and removing the LED so that a jumper wire can be used in its place. With a jumper wire in place, open the refrigerator doors. If the LEDs all come on, the freezer LED shorted out and would need to be replaced.

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1 Answer

Drew, it would be recommended that the freezer LED W11683243 is removed after taping the freezer door switch down. Once it is removed, place an insulated jumper wire (1/4" of each end should be bare wire) in place of the LED and open the refrigerator doors. If all of the lights come on properly, the freezer LED has shorted and will need to be replaced.

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1 Answer

Greg, With the one light being out, this would need to be replaced. This would cause the other LED's to be dim.

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