John for Model Number 10657029601 The freezer is perfect at 0°F. The fresh food side is not cooling. Everything is at 55°F and the fan runs constantly. I have some spotty ice on the freezer walls.
Answer Hello John, The water droplets on the freezer walls indicate a possible air leak. Check the door seals with a dollar to ensure they are seating and sealing properly. If this does not locate an issue we will need you to call in at 1-877-477-7278 and send us a picture of the frost pattern on the evaporator coils for a proper diagnosis. Thank you for your patience and understanding in this matter. Read More... Answered by AppliancePartsPros.com | Saturday, September 15, 2018