Edward for Model Number ED5GTQXKQ02 The Whirlpool side-by-side refrigerator section nor freezer section is cooling. All lights are on and I can hear the fan blowing.
Answer Hello Edward, If the compressor is not running you will most likely need to replace the start device 8201786 or the thermostat WP2198202 if no voltage is being sent to the compressor. If the compressor is running you will need to check the rear wall of the freezer for a frost build-up which indicates a defrost issue. Read More... Answered by AppliancePartsPros.com | Thursday, May 21, 2015