Brian for Model Number KDTE704DSS0 Unit worked fine for 3 or 4 years. This morning many touchpad LEDs were stuck on (unresponsive). Could not reset with the touchpad. I shut it off with the circuit breaker and repowered up. Now all the LEDs are stuck off (still unresponsive), and the display is now off too. If I close the door, it starts to try to run, so it is getting power. Thinking faulty touchpad/controller? Is there a separate computer/control board in this unit that may be the problem instead? Any other ideas? Thank you
Answer Hello Brian, This will be an issue with the touchpad WPW10537425. Specifically, a stuck key. The touchpad will have to be replaced to correct the issue. Read More... Answered by AppliancePartsPros.com | Saturday, September 29, 2018