Brian September 28, 2018 for Model Number KDTE704DSS0 Unit worked fine for 3 or 4 years. This morning many touchpad LEDs were stuck on (unresponsive). Could not reset with the touchpad. I shut it off with the circuit breaker and repowered up. Now all the LEDs are stuck off (still unresponsive), and the display is now off too. If I close the door, it starts to try to run, so it is getting power. Thinking faulty touchpad/controller? Is there a separate computer/control board in this unit that may be the problem instead? Any other ideas? Thank you
1 Answer Hello Brian, This will be an issue with the touchpad WPW10537425. Specifically, a stuck key. The touchpad will have to be replaced to correct the issue. Read More...
Stephen September 05, 2018 for Model Number JDTE704DBL0 The Panel-Cntl buttons are not functional, the panel lights for Light Wash, Control Locked, Washing, and Drying are all illuminated. All of the reset options including removing power for 60 seconds have had no changes to these conditions. What are the probable causes?
1 Answer Stephen,You have power to the user interface and probably have a shorted keypad part WPW10537425. Read More...
Nancy July 04, 2017 for Model Number KDTE704DWH0 Hi - I received my replacement control panel and need help figuring out how to remove the existing one. This part fits into the narrow top edge of the door and removing the nearby screws doesn't loosen the old one. I'm mystified. Thanks for any help you can give.
1 Answer Nancy, If you remove the inner door panel from the unit there will be a couple clips that will hold the control panel in place. Read More...