Steve for Model Number KUIC18NNXS1 My Kitchenaid under counter ice maker stopped making ice. Ran cleaner though it with no success. Noticed that the pump was not pumping water up to the top ice tray so ordered a pump from you guys -still no success. The water tray fill us but it never pumps water up to the top to make ice. The top ice tray is getting cold - can see frost on it but it wont pump water up to it. Hose and the plastic tube up top is all clean. Did notice that the water tray in the bottom gets filled when I turn it on but about an hour later when I come back to check on it - it is empty. The service light is not on either.
Answer Steve, You will want to test to see if there is 120 vac going to the circulation pump. If there is not then this would be a faulty control board causing this issue. Read More... Answered by AppliancePartsPros.com | Monday, October 3, 2016