Customer Questions and Answers for Ice Maker Recirculation Pump Assembly by Whirlpool

Sally, In a lot of cases with this model the issue would be one of 2 things. If the unit is hooked up to a auxiliary drain pump then it is possible that the pump has a short in it that is causing the unit to power off. The other thing would be the water level sensor. If the sensor is faulty it can cause the unit to power down thinking that the water is continuously filling up and overflowing. You will want to test the sensor and if the sensor checks ok and not on a auxiliary drain then the issue would be the control board.