Jane for Model Number Jenn air jcd2389 dt Test No. 1: Make sure the freezer is between 0° and 5°. Result: MY freezer temperature is correct. Test No. 2: You need to check and see if there is power going to the water valve when the icemaker cycles. Q1: I am ready to do the multi-meter test. How can I tell when the icemaker is cycling? Q2. Is the power AC or DC? How many volts? If so, replace the water valve on the unit. If not, or the icemaker does not cycle, you will need to replace the icemaker on the unit. Test No. 3: Also, check and make sure the fill tube on the unit is not frozen and clogged. If so, replace the water valve and thaw out the fill tube. Result: I checked the fill tube. It is ok.
Answer Hello Jane. You are looking for AC voltage and you must force cycle the icemaker to test for the voltage. Use a jumper wire and jump T and H on the unit to start the harvest process. Read More... Answered by AppliancePartsPros.com | Tuesday, November 19, 2013