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Customer Questions and Answers for Ice Maker by Whirlpool

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4.89 (64)
By: Whirlpool
Part Number: OEM12405033
Manufacturer Part Number: D7824706Q

This ice maker assembly produces and dispenses ice cubes in your refrigerator's freezer compartment. It automatically fills with water, freezes it into cubes, and releases them into the ice bin. Replace this part when your refrigerator stops making ice, produces misshapen cubes, or makes unusual noises during the ice-making cycle.

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Questions & Answers

For Whirlpool Ice Maker (Part Number: OEM12405033)

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Chuck for Model Number msd2651heb

Ice Maker Mechanism Getting Stuck. For many years we have had a problem with our icemaker getting "stuck" and not proceeding with ejecting the cubes. I am alerted to the situation by slightly more intense clicking sounds from the icemaker than the "usual" presumably normals clicks during the cycle. The (temporary) "fix" for the situation is to open the freezer door and grab the part of the ejector mechanism with the the finger-like projections that sweep the cubes out of the tray and shift it a couple mm along the axis of the rod it rotates on to break free what appears to be a little frozen water that had bound/frozen the sweeper fingers to the rod and stopping the operating mechanism in its tracks. Then everything is fine, usually for the next day or so (at least 4 to 5 ice cube making cycles), at which point it happens again. If I don't go through this routine, the machine will NEVER produce any ice cubes. The ejected cubes are of normal size and not stuck together. On inspection, there is no visible ice on the sweeper arm or rod. There has not been any overflowing of water in the tray and no visible splashing of water from the filler tube onto the sweeper mechanism (although that is what I suspect may be happening). The refrigerator is appropriately tilted back for door closure (placing a level on the top of the refrigerator box shows the back is 1/2 inch below the front). Have you run into this situation before? Ultimately, what is the solution that will work? Is there a simple solution such as using a dab of silicone caulk or a piece of plastic to shield the end of the rod near the filling tube OR will I have to get a new replacement icemaker, recognizing that may possibly not solve problem of the water presumably getting to the sweeper/rod junction and then freezing the two together and then straining the operating mechanism again, requiring my never ending manual assist? (At least that is a lot easier than filling ice cube trays at the sink!) Thank you

Answer

Hello Chuck, This is either a weak cycling motor in the motor module or the mold heater is weak and not getting the mold warm enough. I would replace the icemaker D7824706Q and I believe this will end your constant Icemaker assist issue.

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Answered by AppliancePartsPros.com   |   Wednesday, March 12, 2014

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