Jerry W. for Model Number G2IXEFMWBO1 I have the freezer set to factory recomendation which is number 3 setting but the freezer is over freezing the food, I have snow in the freezer covering my food, what is the problem?
Answer Jerry, Check and makes sure the freezer door is closing and sealing, there shouldn't be anything agaist the walls or hanging over the front or back of the shelves. I believe you have an ice maker, you may want to check the fill tube for ice or burrs and a tight seal on the back of the refrigerator. Thanks and Good Luck. Read More... Answered by AppliancePartsPros.com | Saturday, July 30, 2011