Answer Alex, Is the shut off arm W11342242 still atached to the ice maker assembly ? if you raise the arm all the way up until it "clicks" and locks in the Off position, does the arm stay up. If it does, you'd have a defect in the internal switches in the control assembly and will need to replace the control head assembly or icemaker 4317943 Good Luck and Thanks Read More... Answered by AppliancePartsPros.com | Tuesday, November 22, 2011