Customer Questions and Answers for Ice Maker by Whirlpool

Hello Timothy, This sounds to me like an insufficient fill of the ice maker. When the cubes are too small, they don't drop properly. They will hang up in the harvest fingers and cause stoppages. I suggest to check the water pressure to the unit and if that's good, replace the water inlet valve. I cannot suggest part numbers without a model number, so if you require further assistance, please post with a model number because the model number denotes the exact part for the specific model. This enables us to quote you the correct part.