Kathy for Model Number JGR8890ADP Double oven Jenn Air top oven does not heat up though the broiler works. light also out on top oven . bottom oven everything working. The top oven lets me set temp but then stays at pre-heat 100 and does nothing. I see when I turn the bottom oven on there is a flame underneath a metal plate that goes on which the top oven does not do this. I tried to unscrew the (2) screws on plate for top oven I cant even move them. What do you think the problem is and what parts would I need to order?
Answer Hello Kathy, The first thing you want to check is you ignitor. You should have 120vac to the igniter when it is supposed to come on. Also do an amp draw on the igniter. The amp draw should be between 3.2 and 3.6 amps. If it is lower than this then you need to replace igniter W11596211. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More... Answered by AppliancePartsPros.com | Friday, November 9, 2012