Todd for Model Number KDFE104DSS2 When starting a wash cycle, I pick my options and Start. All of the lights are on and it sounds like water starts pumping into the machine. Nothing else happens. When I hit Cancel, water will drain. Sometimes, I hear clicking. I usually try several times to get the washer to start the cycle. Sometimes it just takes 2-3 times, otherwise it takes 15-20 or will not start at all. Several years ago, I had the same issues and replaced the control panel, but that did not fix the issue. I replaced the motor assembly and optic sensor, which I believe is also called the Turbidity Sensor and that fixed the problem. Should I replace those same two parts again?
Answer Todd, the turbidity sensor will not keep it from running but simply monitors how dirty or clean the water is to determine whether to keep running or not. It sounds like it is pumping the water in but not activating the wash motor. This could be a problem with the wash motor or main control board not sending proper voltage to the motor. There should be a tech sheet behind the bottom toe panel that will tell you how to put it into a diagnostic mode and turn on the wash motor. Read More... Answered by AppliancePartsPros.com | Tuesday, April 21, 2020