Customer Questions and Answers for Washer Suspension Spring Kit (6 Springs) by Whirlpool

Hello Tom, First, check under the unit for oil. If oil gets on the sunbber WP21002026 or if the unit was operated for a long time sitting un-level, the snubber will probably need to be replaced. The snubber should have no lubrication at all. The assembly goes together dry. It doesn't even use a dry lubricant.