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Customer Questions and Answers for Spring Kit (6 Springs) by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM12028977
Manufacturer Part Number: 12002773

The Spring Kit (6 springs) is an OEM replacement part for Whirlpool dishwashers. It includes a set of six springs that are essential for the proper functioning of various components within the dishwasher.

Symptoms of a need to replace the spring kit include:

  • Difficulty in opening or closing the dishwasher door
  • Spray arms not rotating properly or getting stuck
  • Excessive noise or rattling during wash cycles

Causes of faulty springs can include general wear and tear over time, corrosion or damage from moisture exposure, or physical impact or mishandling during maintenance or repairs.

This OEM part is also compatible with Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper, and Kenmore dishwasher models. 

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Questions & Answers

For Whirlpool Spring Kit (6 Springs) (Part Number: OEM12028977)

Hunter

I have an Amana washing machine that was in our home when we bought our trailer from my aunt and uncle. They had bought it from someone local who works on washers and dryers and then resells them refurbished. The washer shakes violently when it gets on the spin cycles. I have looked at all the videos about springs. The springs on ours seem to be attached just at first glance after opening up the washers top. I will get more springs if I need to. I’m just wondering if the springs could be bad or if it may be another cause. The washer is balanced, meaning it doesn’t move when I try shaking it from side to side. The tub is wobbly, but I’m not sure how firm the springs are suppose to make it. I really don’t want to buy a new washing machine because I feel like this is a simple fix. Can you help me? Thanks, Hunter

1 Answer

Hunter, The springs would be the most likely cause for this unit to get off balance.

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Rick for Model Number MAV2755AWW

I ask this question yesterday with reference to the lower bearing but after looking at parts schematic and watching more video, not sure if exactly what additional replacement part(s) I need?? A couple of months ago, I did replace ALL tub springs. The old springs were weak as the tub would spin very out of round on spin cycle. The new springs worked at first, but after a few semi unballanced loads, the tub would spin way out of round!! Now I am not sure what would be the next replacement? The tub seals good, e.g., no leaks, and all the cycles work etc... BUT the out of round spin is so bad the machine will 'walk' itself across the floor if not caught in time. Tks Rick (Bo Alley or T1000) Have used site since 2007, and saved lots of $$

1 Answer

Hello Rick. You will need to look for plastic shavings in the bottom of the machine. If there are some, the snubber ring WP21002026 will need to be replaced to balance the machine.

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1 Answer

Hello Tom, First, check under the unit for oil. If oil gets on the sunbber WP21002026 or if the unit was operated for a long time sitting un-level, the snubber will probably need to be replaced. The snubber should have no lubrication at all. The assembly goes together dry. It doesn't even use a dry lubricant.

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1 Answer

Hello Nancy. Try removing the front spring and let it pull the tub toward the back. Install the rear spring 12002773 and then install the front springs on the washer. Hope this helps.

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1 Answer

Hello Sabida. You will need to look for plastic shavings in the bottom of the machine. If there are some, the snubber ring WP21002026 will need to be replaced to balance the machine. Hope this helps.

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