Jacob for Model Number WFW9150WW01 We are having problems with the door lock. The manual states "that you will hear the door lock, unlock, and lock" before water enters. We only hear the lock and then the machine is stuck. We try to add a garment and cant because the door won't unlock as it should when we hit pause. Is this door strike what went bad or is there more of a mechanism that is the culprit?
Answer Jacob, The door strike would not be the issue with the door locking and not unlocking. This issue is normally caused by a faulty door latch assembly. The part number for the latch assembly is WPW10253483. Read More... Answered by AppliancePartsPros.com | Wednesday, August 6, 2014