Customer Questions and Answers for Drum Support Roller (Dryer) by Whirlpool

This dryer drum support roller holds the drum on its axle and lets it rotate smoothly. Replacing a worn or noisy roller restores quiet, even tumbling and helps prevent belt strain and added wear on related parts.

• Supports the dryer drum and allows low-friction rotation on the shaft
• Helps keep the drum aligned and stable during cycles
• Wear can cause squeaking, thumping, rumbling, or grinding noises
• Flat spots, cracks, or excessive wobble indicate replacement

• Disconnect power; turn off gas supply for gas models
• Access the roller by removing the front or rear panel/bulkhead per model; relieve belt tension and support the drum
• Install the new roller on the existing shaft, reusing model-specific washers/clips as required
• Inspect remaining rollers, idler pulley, and belt; replace any worn parts together to maintain smooth, quiet operation