David for Model Number JDB1100AWS The start/cancel button only works when the door is shut. This dishwasher has all the buttons on the top lip so I have to use a screwdriver to push it. I just replaced the "Door Latch" incase this is related.
Answer Hello David. You should be able to press it and close the door and the unit start after a few seconds. If not, then it sounds like the control panel 6-919765 will need to be replaced on the unit. Read More... Answered by AppliancePartsPros.com | Wednesday, December 30, 2015