Customer Questions and Answers for Cooktop Infinite Switch by Whirlpool

Hello Chris, If the switch doesn't "feel" suspicious, the surface elements W10823692 are first suspect on this design. They tend to fail more often than the other designs. I would definitely test it before ordering a part. If the switch does turn out to be the problem, the part number you had for the infinite switch 8203534 is correct. The unit has to be pulled and the glass top comes off of the bottom half. The main top supports the entire unit in the counter top so if you were able to disassemble it in the counter, the bottom half of the unit would fall in the cabinet.