Jim for Model Number MSD2356AEW The entire fountain stopped working. The light on ice cube button is on and stays on. Any other button you push does not lite up or work. The lock doesn"t work either. The light for the fountain came on and will not go off ? HELP
Answer Hi. Remove the Fountain spill catcher. Remove the hidden lower screws and lift up and out to remove the fountain control panel. The control board unplugs from 2 wire connections. Make sure they are connected tight and are not pinched. If you have to fold the ribbon cable, fold it at a 90°. We have seen where both fountain boards are affected as both boards need changed as well. Replace the main board part # WP61003425 and momentarily connect and test the fountain board part # WP61003421 along with it. If it does not stop the continuous light and return normal commands then change both boards. It may be possible that you have taken a power surge at one time and wiped out both boards. Thank You. Read More... Answered by AppliancePartsPros.com | Monday, November 5, 2012