Customer Questions and Answers for Membrane Switch Touch Pad (Control Panel) by Whirlpool

This membrane switch touch pad replaces a worn or unresponsive control panel overlay, restoring tactile button response and reliable user input for your appliance. Designed to fit the original control assembly and match the OEM button layout. What it does:

• Provides the external button interface for cycle selection, start/stop, and other user commands
• Restores responsive touch actuation when buttons are sticky or unresponsive
• Helps prevent false inputs caused by worn or damaged keypad surfaces
• Works with the existing control board and housing to transmit user commands

• One membrane switch touch pad

• Disconnect power before servicing to avoid shock or damage
• Handle the membrane gently; avoid folding or creasing the conductive traces
• Align carefully with the control housing and connectors; replace any adhesive or foam pads as needed
• If the control still fails after replacing the pad, the issue may be with the underlying control board or connector