David for Model Number KEHC309JSS08 Microwave - when programmed to cook something "DOOR" appears in display and Microwave oven will not start. Door is latched in place as normal. Additionally, when door is opened, light stopped working since this "DOOR" issue arose. Bottom oven is not effected and is working as normal. What is the fix for this DOOR issue on the Microwave?
Answer David, there is something wrong with either a door switch or strike that is telling the control that the door is not closed properly. The only way to find the problem is to remove the oven assembly and access the microwave section to see if there is a problem with a strike or switch. This is a very complex job, you will need help getting the oven out and in the disassembly. Read More... Answered by AppliancePartsPros.com | Monday, July 15, 2019