Customer Questions and Answers for Thermostat by Whirlpool

Hi James. Are you getting proper 240 vac at the wall outlet ? Is the breaker tripped ? If you verify the voltage being correct keep the unit un plugged and pull off the 2 - wires on the thermostat and simply connect them together , momentarily bypassing the thermostat. Use electrical tape on the connection as you isolate it from shorting or not safe. Did the compressor start then ? Use a volt meter to see if the 120 vac is at the wires just jumped and feeding the compressor. If so then you need a new thermostat part # WP1160325. Test the heat circuit first to see if the heat strips work. If so then stop the unit with the selector switch and wait for the blower wheel to stop rotation before you switch into the A/C mode. Make sure the filter is clean so you will get proper performance. Thank You. ].