Answer Hello Mary. Check and make sure you have 240 volts coming to the dryer. Check and make sure the unit is not set to Air Fluff. Also check the heater and thermostats and see if they are good. You can test these with a multi-meter MA-DM1. They should read closed for continuity. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More... Answered by AppliancePartsPros.com | Wednesday, July 17, 2013