Gurmit for Model Number KSRG25FVMS01 freezer is cold ....everything is extra frozen and hard (ice cream very hard to dig) ....air circulation is OK in freezer....not air to refrigerator compartment......some ice build up on back panel... ...what seem to be wrong? time- heater -cold control ?
Answer Gurmit, On the refrigerator left side wall where the snack pan is just above the upper crisper shelf, there is a vent. Check to make sure that that vent is not full of ice. If so this would cause the issue you are having. Read More... Answered by AppliancePartsPros.com | Wednesday, September 4, 2013