Bert for Model Number LSQ9659LW1 2003 Whirlpool top loader washer In wash mode the agitator surges, clicks then stops before completing the agitation, this galloping cycle is repeated every 1 second. At the end of the wash cycle the drain pump works, the basket spins. In the next cycle, SPIN, the tub is empty and the basket tries to spin, clicks, then the motor stops trying, this galloping surge keeps happening every 1 second. Opening the lid reveals the tub basket spinning slowly. The next agitate cycle also fails. I have replaced a bad motor coupler, one end was rounded out, I replaced it with the new coupler with the metal insert, a parts shop tried to sell me the old all plastic version. This restored function to the problem to the level described above. It had stopped even trying to start agitating or spinning before this repair. I have inspected and cleaned the drain pump and hoses. I have inspected the inlet water hoses & screens. I have removed the motor transmission assembly and inspected and cleaned the clutch. It looked fine: good pads, no debris, the cup was slightly worn but polished. The brake actuator works, the pads are in good shape. I removed the basket and thoroughly cleaned the basket in and out, and the inside of the tub. They were both filthy with lime, calcium, rust, soap scum, and dirt. getting the agitator off was very difficult, had to bang it a bit and do repeated deep lifting. Getting the 2 parts of the agitator apart was very, very difficult. Your tech video helped, I stood on the lower agitator and pulled hard on the vertical sections of the upper agitator so I did not break the blades. The agitator dogs were worn out and must be replaced. I took apart the timer and found many burned and etched contacts. I sanded them, but probably not enough. I did not inspect the air pressure tubing and air dome. The problems described above still happen. What have I missed? HELP!
Answer Bert, Based on the information provided and all that has been done the issue is either the clutch and/or the gearcase assembly. Read More... Answered by AppliancePartsPros.com | Thursday, October 27, 2022