Art B. for Model Number GX5FHDXVY00 Whirlpool French Door Refrigerator GX5FHDXVY00 Refrigerator not getting cold. Fan running. Compressor NOT running. Start device has continuity so I think it is good. Interior control panel does not respond to up/down buttons. Stuck on 2 for fridge and 7 for freezer. Bad control board? Thanks.
Answer Art, Test to see if there is 120 vac getting to the start device, if there is then the start device would be the most likely cause for this issue. If the start device does not get power then the control board would likely causes the issue. Read More... Answered by AppliancePartsPros.com | Friday, November 12, 2021