Eki January 17, 2024 for Model Number W10749399A I hear a clicking sound at the back of my Whirlpool W10749399A 26 cu ft French door refrigerator freezer and the lights are not on and the refrigerator freezer is not running/cooling (no compressor sounds). This sometimes happens after a power failure on restart - other times it is very intermittent - ie. once a month maybe. I can unplug the unit for a few minutes and get the clicking to stop and the refrigerator to start working. Does this sound like the starter or capacitor or maybe both? I hate to parts swap at ~ $50+ each part. How can I differentiate the switch vs. capacitor being the issue that is causing the clicking and non-running issue? I am ready to purchase parts from you but want to get the correct part(s).
1 Answer Eki, The start devvice is the likely choice as the capacitor would not stop t6he compressor from runnimng . Read More...
William July 30, 2023 for Model Number GB2FHDXWQO1 My fridge isn't getting cold, freezer working great. I replaced the control board with a new one but same problem freezer working great but fridge isn't getting cold. I was looking at your possibilities that it might be the run capacitor or the compressor starting device but don't want to buy both if it is only one not working. Thanks
1 Answer William, If the compressor is running for the freezer temperature to be good then the capacitor or the start device is not likely the issue. This sounds like you have an airflow issue, such as a defrosting issue or something is iced up not allowing the air to reach the refrigerator section. Read More...
Mike Campbell June 05, 2023 for Model Number MF12569YEM2 DISPENSER CONTROL PANEL INOPERATIVE ALL LED LIGHT UP WHEN YOU PRESS A BUTTON BUT CANT PROGRAM
1 Answer Mike, Make sure that the control is not in a locked state and if it is not then the dispenser control will be the most likely cause for this issue. Read More...
Drew December 27, 2022 for Model Number GI5FVAXVL00 I have a Whirpool refrigerator GI5FVAXVL00/kw2805503 that was flickering power to the water/ice dispenser and compressor but the interior light remained on. A week later, all power to the dispenser and compressor stopped. Interior lights still work. Cause? Thanks
1 Answer Drew, This issue would be caused by a faulty HV control board which is part number WPW10310240. Read More...
William November 11, 2022 for Model Number MFI2569YE* We lost power for several hours. When power was restored the refrigerator controls were blinking erradicably and the compressor did not appear to be running. After a few hours the fridge started operating normally, but now it occasionally goes in and out of that erratic mode.
1 Answer William, based on this information, it is possible that the main control has been affected, causing it to intermittently "glitch". As this is an intermittent failure, the best way to find what may be causing the issue would be to identify what starts to operate immediately before the failure occurs. This will allow that part to be tested to see if the control is the cause, or if it is the part operating just previous to the erratic behavior. Read More...
Brandy May 20, 2022 for Model Number GI5SVAXVQ00 The fridge and freezer were not cooling so I replaced the capacitor. When I did that a clicking noise started and I do not hear the compressor running at all. Could it be the relay?
1 Answer Brandy, Thanks for the question!!! Yes, it could be the relay or it could be the compressor. Read More...
Kyle January 26, 2022 for Model Number JFC2290VEP4 Replaced run capacitor and start device. Compressor still doesn't start. Next step?
1 Answer Kyle, Unfortunately, if the compressor is still not running and the start device is receiving 120 Vac to it then this will be a faulty compressor that will require service to install. Read More...
Art B. November 12, 2021 for Model Number GX5FHDXVY00 Whirlpool French Door Refrigerator GX5FHDXVY00 Refrigerator not getting cold. Fan running. Compressor NOT running. Start device has continuity so I think it is good. Interior control panel does not respond to up/down buttons. Stuck on 2 for fridge and 7 for freezer. Bad control board? Thanks.
1 Answer Art, Test to see if there is 120 vac getting to the start device, if there is then the start device would be the most likely cause for this issue. If the start device does not get power then the control board would likely causes the issue. Read More...
Penny March 21, 2020 for Model Number Whirlpool - WH27S1E Hello, Do you have the start relay for Whirlpool - WH27S1E mini refrigerator or any start relay that can be substituted for this? Thanks.
1 Answer Penny, Unfortunately, we are not showing a suitable start relay for this model that we could offer. Read More...
Bob September 12, 2019 for Model Number MFT2574DEM01 Ice maker stopped making ice and the ice in the bin began to melt slowly
1 Answer Bob, there is a fan W10846539 located just behind the ice maker that draws cold air from the freezer to keep the ice within the necessary temperatures. This fan will need to be tested for 11-14VDC by accessing the wire above the top panel where the LED lights are. If the fan is receiving the voltage necessary but does not operate, then the fan has failed and would need to be replaced. Read More...