Customer Questions and Answers for Washer Filter Plug Kit by Whirlpool

Zoe, we are not familiar with "a silverish metal thing on the base with grooves", in the spin basket. As stated " The plugs are installed on the lower portion of the spin basket, with the tabs facing the neck of the basket. The plugs should snap into place. Do not force them into the opening. On those baskets requiring two (2) plugs, do not attempt to force the additional plugs into the smaller two (2) holes." Based on the manufacturer's service and parts library, your model washer was not produced with "the metal filter" underneath the spin basket(it wasn't metal, it was a "plastic" composite). Lint filters in washing machines have pretty much been eliminated, but it's a matter of opinion whether they are needed or not. Most linting problems are due to a "Usage" issue. Make sure you're loading the washer properly, overloading increases the probability of lint because the clothes can't circulate properly and "rub" together and produce lint. Do not do "mixed Loads" as Certain articles will produce lint and certain articles may attract lint. Make sure you're using the proper amount of detergent for the load size and degree of soil, as well as the proper water temperature for the articles being laundered. The detergent needs to remove the soil, lint, etc. from the articles, "float" the residue to the top of the water so when the tub begins to spin the lint,debris is extracted and suspended between the tubs and washed out through the drain pump and drain hoses and pipes.