Debbi G Henderson , NV March 23, 2026 I needed a new freezer shelf the roller had broken off Well, first it was easy to find the part I needed. It floored me to pay $208 for a plastic shelf but I love my Bosch and wanted the original part. I ordered the drawer, it arrived very well packaged and it slid right in. I was impressed by the service and the way they followed up after the order. Read More... Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes