Gregory M Wenonah , NJ April 11, 2016 Plastic base broke from the spring attachment New springs came with a new, metal mounting plate that fit nicely into the existing base. Attaching the ropes was difficult but a pair of pliers persuaded them into place. Entire job took less than one hour. Read More... 2 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 1-2 hours Tools: Pliers, Screwdrivers