Parts for Kenmore 363.9602711 (3639602711, 363 9602711): Compartment Separator Parts

The defrost heater warms the evaporator during automatic defrost cycles to remove frost and ice, restoring airflow and cooling. Replacing a failed heater helps prevent frost buildup and maintain more consistent temperatures throughout the refrigerator.

• Melts frost from the evaporator coil during scheduled defrost cycles
• Helps maintain airflow and cooling performance between compartments
• Failure may cause heavy frost on the back wall/evaporator cover
• Can lead to reduced cooling, long run times, or fan noise from ice contact

• Disconnect power before servicing; wear appropriate gloves.
• Remove freezer shelves/ice maker as needed and the rear panel to access the evaporator area.
• Defrost any ice buildup and avoid damaging evaporator fins or wiring.
• Reuse original mounting hardware/clips as needed; check the defrost thermostat and control if frost issues continue.

This trough drain collects and channels defrost and condensation water from the evaporator area to the drain system, helping prevent leaks and pooling inside the refrigerator. It restores proper water flow and reduces standing water. What it does:

• Collects defrost/condensation runoff from the evaporator area and directs it to the drain pan.
• Helps prevent water pooling inside the fridge or under crisper drawers.
• Reduces ice buildup and musty odors caused by trapped moisture.
• Replaces cracked or warped troughs that allow leaks or improper drainage.

• Disconnect power to the appliance before beginning any work.
• Remove food, shelves and the evaporator cover/pan as required for access; follow the service manual for your model.
• Clean the drain tube and drain hole before installing to ensure proper drainage.

The Defrost Timer is an OEM part for GE refrigerators. This part manages the defrost cycle of the fridge and freezer compartments, ensuring that the evaporator coils do not build up excessive frost. 

This cycling is crucial for maintaining optimal temperatures for food preservation and energy efficiency. Over time, the defrost timer can malfunction due to wear, electrical issues, or a buildup of dust and debris, leading to poor performance or failure.

Symptoms of a bad Defrost Timer include:

• Frost buildup in the freezer compartment
• The refrigerator or freezer is not maintaining the set temperature
• The fridge or freezer sections are too warm
• The defrost cycle does not activate, leading to reduced cooling efficiency

This OEM GE part can also be used on Hotpoint, RCA, and Kenmore/Sears appliances. 

This screw fastens appliance panels and components to keep assemblies secure and reduce movement or vibration. A simple replacement part that restores proper fit and helps stop rattling or loose parts. What it does

• Secures panels, brackets, or components to the appliance frame
• Restores proper alignment and reduces vibration or rattling caused by missing or stripped screws
• Provides a direct, OEM-compatible replacement for worn or lost fasteners
• Used anywhere a matching screw is specified on the original equipment

• One screw

• Disconnect power or unplug the appliance before starting any repair
• Use the correct driver bit to avoid stripping the head
• Thread carefully and tighten until snug; avoid over-tightening which can strip threads or crack panels
• Keep removed screws so you can match length and thread if replacing multiple hardware pieces

Please note: You may also need to order an adapter. For the adapter to convert the male connector from rectangular to oval use part number WR29X10049. Water valve in kit is part# WR57X10033.